Inbound Medical Record Indexing | Excel Solutions, Inc.
Core Service

Medical Record Indexing Services for Your EHR

Excel Solutions provides expert medical record indexing—transforming inbound documents from fax, mail, email, and patient visits into organized EHR data. Our medical record indexing services ensure your staff and providers have the information they need for point-of-care services.

99.9%
Indexing Accuracy
<24hr
Turnaround Time
10M+
Pages Indexed Annually

Without Proper Medical Record Indexing, Patient Care Suffers

Missing or misfiled documents create real problems for healthcare organizations—delays, errors, and frustrated staff. Proper medical record indexing eliminates these issues.

Scheduling Delays

Missing records lead to appointment cancellations and rescheduling, frustrating patients and staff alike.

Gaps in Patient Care

Providers make decisions without complete information, increasing risk and reducing care quality.

Staff Time Wasted

Front-end staff spend hours filing documents instead of focusing on patient-centric, revenue-driven tasks.

Our Medical Record Indexing Guarantees

01

Fast turnaround time indexing documents

02

Accurate patient chart identification

03

Standardized document type classification

04

Accurate encounter identification and selection

05

Close the loop on orders by attaching test results

06

Route documents to providers for review

07

Data entry of discrete clinical data

How Our Medical Record Indexing
Service Works

Our medical record indexing process follows a simple, systematic workflow that transforms document chaos into organized, accessible patient records.

1

Image Capture

We ingest documents from fax, scan, email, and electronic storage.

2

Indexing

ESI identifies patient demographics, doc types, encounter data, and any additional identifiers required to index into your EHR.

3

Quality Assurance

Our audit team validates every indexed document—verifying patient, document type, and additional identifiers for 99.9% accuracy.

4

Commit

After audit, ESI commits the indexed medical records into your EHR—ready for providers and staff to access.

Our Service Guarantee

ESI signs a service level agreement guaranteeing we perform at the highest standard. We believe transparency creates trust.

99.9%

Accuracy Rate

<24hr

Turnaround Time

SLA

Written Agreement

Reports

Detailed Dashboards

Ready to Improve Your
Medical Record Indexing?

Contact us to discuss how our medical record indexing services can improve your accuracy, turnaround time, and chart quality.

(631) 240-6200 Email Us Schedule a Consultation