Medical Records Retrieved.
Delivered to Your EHR.
Excel Solutions provides reliable medical record retrieval services for healthcare organizations. We handle the calls, follow-ups, and tracking—securely delivering records to you or indexing them directly into your EHR.
Retrieving Records Is Time-Consuming
Your staff has better things to do than chase down medical records.
Endless Phone Calls
Hours spent on hold, leaving voicemails, and waiting for callbacks that never come.
Slow Provider Response
Providers are busy and requests get deprioritized, leading to long delays or incomplete records.
Staff Pulled from Patient Care
Your team spends valuable time on administrative tasks instead of focusing on patients.
How Medical Record Retrieval Works
A simple, reliable process from request to delivery.
Submit a Request
Send us patient details and provider information.
We Do the Work
Our retrieval specialists contact providers, follow up, and track progress until records are received.
Records Delivered
Receive records via secure delivery, or have them indexed directly into your EHR.
Why Choose Excel Solutions?
A dedicated team focused on getting you the records you need.
Dedicated Support Team
We personally contact providers on your behalf—no more hold times or back-and-forth.
Nationwide Reach
We retrieve from any provider—even those not yet using electronic health records.
All Records Verified
We verify with the provider office to ensure every required record is delivered in full.
Flexible Delivery Options
Receive records via secure email, fax, or encrypted transfer—whatever works for you.
Direct EHR Indexing
Upon receipt, we can index records directly into your EHR—ready for providers to access.
Save Time & Resources
Free your staff from calls and paperwork so they can focus on higher-value work.
Ready to Simplify Record Retrieval?
Contact us to discuss how ESI can handle your medical record retrieval needs.